Maintenance in Zambia
A website launched and then left alone slowly breaks: plugins fall behind, payment integrations change and security gaps appear. Our maintenance plans keep your WordPress site healthy with support in your working hours.
Most Zambian organisations we speak to have the same story: a site was built, the developer moved on, and nobody now knows the admin password or when the last backup ran. Maintenance is the unglamorous work that prevents that, and on WordPress it matters because the platform and its plugins update often.
Our managed services start from $2,000 a year and are run by our WordPress team in Nigeria, one hour behind Lusaka. We look after sites we built and sites built by others, after an initial audit.
WordPress core, themes and plugins release updates frequently, many of them security fixes. Applying them without testing can break a checkout or a form; ignoring them leaves the site exposed. We apply updates on a staging copy first, check key pages and journeys, then release to the live site with a backup taken immediately before. If something misbehaves, we roll back. You receive a short report of what changed each month.
If your site takes MTN MoMo, Airtel Money or Zamtel through Flutterwave, or cards through a gateway such as DPO Pay, the payment plugin is the most important code on it. Providers update APIs, change webhook formats and retire old versions. We monitor those changes, update plugins in step, and run test payments after each change so you do not discover a broken checkout from an angry customer. Expiring API keys and certificates are tracked too.
Zambia's Data Protection Act 2021 is now actively enforced by the Office of the Data Protection Commissioner, which has run a registration drive for controllers and processors. Maintenance includes reviewing what your forms collect, removing stale submissions according to your retention policy, keeping the privacy notice aligned with how the site actually works, and checking that backups sit where your data map says they do. We are not lawyers, but we keep the technical side ready for your adviser.
We run malware scans, monitor uptime, watch for unusual logins and keep administrator accounts to the people who need them. Backups are taken daily and stored off the server, and we test restores so we know they work. When something does go wrong, such as a hacked plugin or a server failure, we act on it and explain in plain terms what happened and what we changed.
Zambia is on Central Africa Time, UTC+2, all year, which is one hour ahead of Lagos. That means a request you raise at nine in the morning lands with us at eight, and our working afternoons overlap almost entirely with yours. Small content changes, a new landing page or a quick fix to a form are handled through a simple request process, with priorities agreed in your plan.
Strategy & Design from $1,500 · Development from $5,000 · Managed Services from $2,000 per year. See pricing
These platforms, built by our team, show the kind of busy, payment-heavy WordPress sites our maintenance process is designed to keep stable.
Yes. We start with an audit of the code, plugins, hosting, backups and admin users. That tells us what needs fixing before we can take responsibility, and we report it honestly. Some sites need a clean-up first; others can move straight onto a plan.
Managed services start from $2,000 a year. The plan depends on the size of the site, whether it handles payments, how much content support you want and whether hosting is included. We put it in a written scope, priced in USD with a kwacha equivalent if helpful.
Our team works Nigerian business hours, which overlap almost fully with Zambia's because Lusaka is only one hour ahead. Urgent issues such as a site outage are handled as a priority; routine requests are scheduled as agreed in your plan.
We track renewal dates for your .co.zm or other domain and remind you well in advance, or renew on your behalf if you prefer. The domain stays registered in your organisation's name, since .zm names require a presence in Zambia.
It includes the technical parts: limiting what forms collect, applying retention rules, keeping the privacy notice in step with the site and documenting where data and backups are stored. Registration with the Data Protection Commissioner and legal interpretation remain with your organisation and its advisers.
We also work acrossBotswanaCanadaCôte d'IvoireEthiopiaGhanaKenyaMalawiNigeriaRwandaSénégalSouth AfricaSwedenTanzaniaUgandaUnited KingdomUnited StatesZimbabweAll countries
A new website, a redesign, a client portal, a booking system, or a move from another platform. Tell us what you need and we will tell you how WordPress can carry it.
What happens next
