Privacy Policy

Welcome to WPFlat (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and your rights as a visitor or user of our website.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

Name and contact information (email address, phone number)
Account credentials and profile information
Payment and billing information
Communications you send to us
Any other information you choose to provide

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

IP address and device information
Browser type and version
Operating system
Pages visited and time spent on our site
Referring website addresses
Date and time of your visit

1.3 Cookies and Tracking Technologies

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses.

We use cookies and similar technologies for:

Website functionality and performance
Analytics and understanding user behavior
Personalization of content
Marketing and advertising purposes

See our Cookie Policy for the cookies we use.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and maintaining our services
Processing transactions and sending related information
Sending administrative communications
Responding to your inquiries and support requests
Improving our website and services
Personalizing your experience
Marketing and promotional communications
Analyzing usage patterns and trends
Detecting and preventing fraud or security issues
Complying with legal obligations

We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf
Business Partners: Partners who help us provide services or marketing
Analytics Providers: Companies that help us understand website usage
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their own marketing purposes.

4. Your Privacy Rights and Choices

4.1 Opt-Out Rights

You may opt out of receiving advertising and marketing communications by visiting https://app.retention.com/optout.

If you are located in a region covered by GDPR (General Data Protection Regulation), you also have the option to opt out of the collection of your personal data. To exercise this option, please visit https://www.rb2b.com/rb2b-gdpr-opt-out.

4.2 Additional Rights

Depending on your location, you may have the following rights:

Access: Request access to your personal information
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Restriction: Request restriction of processing
Objection: Object to certain processing activities
Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in Section 10.

4.3 Cookie Management

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. International Data Transfers

If you are accessing our website from outside our primary operating region, please be aware that your information may be transferred to, stored, and processed in countries where our servers are located. These countries may have data protection laws different from your jurisdiction.

8. Children's Privacy

Our website is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website with a new “Last Updated” date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Compliance and Legal Basis

12.1 GDPR Compliance (for EU/EEA users)

If you are located in the European Union or European Economic Area, we process your personal data based on the following legal grounds:

Consent: You have given consent for specific purposes
Contract: Processing is necessary to fulfill a contract with you
Legal Obligation: Processing is required to comply with legal obligations
Legitimate Interests: Processing is necessary for our legitimate business interests

12.2 CCPA Compliance (for California residents)

California residents have specific rights under the California Consumer Privacy Act, including:

The right to know what personal information is collected
The right to know if personal information is sold or disclosed
The right to opt-out of the sale of personal information
The right to request deletion of personal information
The right to non-discrimination for exercising privacy rights

12.3 Other Jurisdictions

We strive to comply with applicable privacy laws in all jurisdictions where we operate.